Free strategy call + estimate — no obligation, no jargon. Book yours →
Home / About
About Us
A Philadelphia agency built on results, not retainers.
Since 2012, we've helped hundreds of local and service businesses across the Philadelphia metro turn their online presence into a steady source of customers.
Our Story
Started in a loft. Grew with our clients.
16Digital opened its doors in 2012 with a simple frustration: local businesses were being overcharged by big agencies and underserved by everyone else. We set out to build something different — a nimble, senior team that treats every client’s budget like our own.
More than a decade later, we’ve grown alongside the businesses we serve — HVAC contractors, law firms, dental groups, restaurants, and retailers across Philadelphia and the surrounding metro. The tools have changed. Our obsession with real, measurable growth hasn’t.
Years growing local businesses
Philadelphia-area clients served
Average client rating
Average return on ad spend
What We Believe
Four principles that shape every engagement.
Transparency first
You'll always know what we're doing, why, and what it's producing. No black boxes, no jargon walls.
Senior talent, every account
The specialist who wins your work is the one who runs it. No bait-and-switch to junior staff.
Local by design
We live and work in the Philadelphia metro. Your market is our market — and that shows in the results.
Results over activity
We report on leads, calls, and revenue — not impressions and busywork. Growth is the only metric that counts.
How It Works
Four steps from “found you online” to “booked the job.”
Free Audit
We dig into your site, rankings, and competitors — then show you exactly where the growth is hiding.
Strategy & Estimate
You get a clear, prioritized plan and a no-obligation estimate. No jargon, no pressure.
Build & Launch
We execute — websites, campaigns, content — with senior specialists on every task.
Measure & Grow
Transparent monthly reporting on the metrics that matter: leads, calls, and revenue.
Client Voices
Businesses that grew with 16Digital.
“16Digital took us from page three to the top of the map pack in under six months. Our phone hasn't stopped since — and they explain exactly what's working every month.”
Marcus
Owner, HVAC contractor · Conshohocken, PA
“We'd been burned by two agencies before. What's different here is the transparency. No jargon, no lock-in — just steady growth in the leads that actually turn into jobs.”
Danielle
Managing Partner, law firm · Cherry Hill, NJ
“They rebuilt our site and reworked our Google Ads in the same quarter. Cost-per-lead dropped by half and the site finally loads instantly on mobile. Worth every dollar.”
Priya
Director of Marketing, dental group · King of Prussia, PA
Ready to grow? Let’s start with a free estimate.
Tell us about your business and we’ll show you exactly where the opportunities are — no cost, no obligation, no pressure.